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FAQs
You Asked, We Answered
What is your return policy?
Otakuify offers 15 days return from the date of delivery.  Return request will be accepted only if there was any damage caused during shipping (You will be asked for video proof). For apparel, you can request a return for the sizing issue only.
What are the payment options?
We accept online payments (Gpay and Phonepe) as well as COD.
For COD there will be an extra charge of Rs. 50.
How long does it take to ship the products?
Otakuify works to dispatch all the orders placed within 2-3 working days. Delivery time depends on the place of order (Urban or Rural).
We work with third-party couriers companies like FedEx, Delhivery, Bluedart, ECom Express and Software Solutions like Shiprocket etc
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